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FAQ.
Questions, answered.

Can’t find your question here? Feel free to contact us at support@solveyfem.com.

Using our products

01 How do I use Boric Acid?

Boric Acid is used vaginally. Insert one capsule before going to bed🌙

Most women use it for 2 to 14 nights, depending on how their body responds.

You can stop once everything feels completely normal again 🩷

02 How do I use Restore Probiotics?

For your daily intimate care routine 💛

Restore Probiotics are taken orally and contain carefully selected probiotic strains. Many women use them daily as part of their intimate care routine, especially when their vaginal flora could use a little extra attention.

Take the recommended daily dose (1 to 2 capsules) with water.

We recommend using Restore Probiotics consistently for at least 4 to 6 weeks before evaluating how it feels for you. Every body is different, so the experience can vary from person to person ✨

03 How do I use Carvacrol Complex?

Carvacrol Complex is an oral supplement with carvacrol from oregano oil 😊

Take 2 capsules daily with water, preferably warm water and with a meal. This can help support the absorption of the oil-based ingredients and may feel easier on the stomach 🌿

04 How do I use the UTB Blend?

Mix one scoop with water, preferably before bedtime. Many women like to use it at moments when their urinary care routine could use a little extra attention, for example around intimacy ✨

Combining products

05 Can I combine Boric Acid and Restore Probiotics?

Absolutely! Our Inside & Out Bundle 🩵

Boric Acid is a vaginal capsule for moments when you feel your intimate routine could use some extra attention. Restore Probiotics are taken orally and are often used as part of a daily intimate care routine.

06 Can I combine Carvacrol and Restore Probiotics?

Carvacrol and probiotics can be used together 💛

Carvacrol Complex can be added to your routine when your body could use some extra attention from within. Restore Probiotics contain carefully selected probiotic strains.

Many women use both as part of their daily intimate care routine when they feel their body could use a little extra attention from within ✨

07 Can I use Boric Acid and Carvacrol together?

Yes! Boric Acid and Carvacrol can be used together 🩷

They are used in different ways. Boric Acid is a vaginal capsule for moments when your intimate routine could use some extra attention, while Carvacrol Complex is taken orally and can be added to your routine from within.

That’s why many women choose to combine them, especially when things feel a bit off more often or when they want both a vaginal and oral option ✨

Safety & your cycle

08 Can I use Boric Acid during my period?

Yes, you can use Boric Acid during your period ❤️

Some women prefer to pause on heavier flow days, simply because it can feel a bit less comfortable or more messy. That’s completely okay.

You can continue once your flow feels lighter, or use it before or after your period if that feels better for you 🫶

09 Do your products affect hormonal contraception?

No worries, our products do not interfere your birth control💦

10 What can I use during pregnancy?

During pregnancy, we recommend avoiding Boric Acid and Carvacrol 🤍

You can safely use the following products during pregnancy, but always make sure to check with your healthcare provider:

• Restore Probiotics
• UTB Blend
• Shave Bar
• Intimate Care Cream

If you’re pregnant and unsure what’s best for your body, we always recommend checking with your midwife or healthcare provider too 🌿

Orders, shipping & returns

11 I didn’t receive an order confirmation.. What should I do?

No worries, this can happen sometimes 🙃

Please check your spam or junk folder first, as the confirmation email may have ended up there.

Still can’t find it? Send us an email at support@solveyfem.com and we’ll be happy to check it for you 💌

12 Money was deducted from my account, how is that possible?

This usually happens when an active subscription is linked to your account 😊

The quickest way to check or manage this is by logging into your account. There, you can view your subscription details and make changes if needed.

If you can’t log in or you’re unsure what happened, please email us at support@solveyfem.com and we’ll check it for you right away ✨

13 How can I cancel my subscription?

You can cancel your subscription anytime 🩵

The fastest way is to log into your account and manage your subscription there.

Need a little help? Send us an email at support@solveyfem.com and we’ll be happy to help you cancel it

14 Within what timeframe do you ship orders?

Orders within the Netherlands are usually delivered within 1 business day 📬

As soon as your package has been shipped, you’ll receive a track & trace link so you can easily follow your delivery 🩷

15 How can I return my order?

You can return your order to the following address 💌

SolveyFem
Eerste Atjehstraat 56a
1094 KP Amsterdam
The Netherlands

Once we’ve received your return, we’ll process your refund as soon as possible.

Need help with your return? Feel free to contact us, we’re happy to help 😇

Science-backed · Made by women who've been there · EU-formulated